We consider the personal information (address, name, telephone number, and e-mail address) provided to us by our customers when making inquiries through our website to be very important, and we handle it with the utmost care.
In order to ensure that our customers can use our services with confidence and peace of mind, we provide sufficient education on laws, regulations, and rules concerning personal information, and promote the following initiatives to ensure the proper management of our customers' personal information. We will also do our utmost to ensure that the information is used appropriately.
1. Scope of application
The following terms and conditions apply to the use of THE GENERAL KYOTO's services and products by customers.
2. Purpose of use of personal information
Your personal information will be collected and used for the following purposes Various services such as accommodation and restaurant reservations, for safety, accommodation reservations (including Internet reservations), information and provision of services, products, events and campaigns, and information management of participants, implementation of questionnaires regarding services and products, development of new services and products, development of new services and products, and original business (provision of services and products) (2) All operations related to the Company's original business (provision of services and products), provision of information on services, products, events, and campaigns handled by related divisions, etc., and provision of various types of information.
3. Collection of personal information
When collecting personal information from customers, we will clearly state the purpose of use and obtain consent before collecting personal information to the extent necessary to achieve that purpose.
4. Ensuring safety, accuracy, and up-to-dateness
We strictly manage our customers' personal information and strive to protect it from unauthorized access, data leakage, falsification, loss, destruction, etc. We also take appropriate measures to keep personal information accurate and up-to-date, and continuously improve our handling of personal information to ensure that it remains appropriate. We will also take appropriate measures to keep your personal information accurate and up-to-date, and will continuously improve our handling of personal information to ensure that it is handled appropriately and continuously.
5. Management of provision to subcontractors
In order to provide our services and products, we may outsource your personal information to third parties within the scope of legitimate use. We require and supervise the contractors to strictly manage personal information.
6. Provision to third parties
The contact person for personal information protection and management, as well as for various inquiries and consultations regarding the handling of personal information, is as follows
7. Disclosure and correction of personal information
If we receive an official inquiry from a court, the police, or other public agency based on the law, or if we protect the rights or services of our organization or office, or if the rights, property, or reputation of a third party are improperly infringed, or if public order is violated, we will notify the relevant third party, the police, public agencies, or related organizations of such information. In such cases, we may notify the third party, the police, public authorities, or other related agencies of such information. In the event that a customer requests the disclosure or correction of personal data that identifies the customer and the suspension of use of such data, after contacting the contact below, we will confirm that the request has been made by the customer in accordance with the applicable government ordinance, and will proceed with the disclosure, correction, or suspension of use of such data without delay. If you wish to confirm or correct your personal information, we will promptly respond to your request to the extent reasonable and necessary.