THE GENERAL KYOTO Shijo Shinmachi has been certified as a “Heart Barrier-Free” facility for tourism, recognized for its proactive efforts in promoting accessibility and information sharing.

Our hotel offers a universal design guest room equipped with a rental chair for use in the bathroom, ensuring that guests with limited mobility can comfortably utilize the facilities. Additionally, the TVs in our guest rooms are equipped with subtitles, so please feel free to contact our front desk staff if you need this service.

We will continue to enhance our environment to ensure that elderly guests and those with disabilities can enjoy a safer and more comfortable travel experience.